Privacy policy

Privacy Policy

This Privacy Policy outlines how gro.toys (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

📩 Contact Us

If you have any questions about this policy, need further information about our data practices, or wish to make a complaint, please contact us at:

📧 Email: hi@gro.toys

🔍 Collecting Personal Information

When you visit the Site, we collect certain information to help provide and improve our services. This includes:

1.Device Information

Purpose: To ensure optimal site performance and for usage analytics.
Collected via: Cookies, log files, web beacons, tags, pixels.
Examples: Browser type, IP address, time zone, pages viewed, search terms, and site interactions.

2.Order Information

Purpose: To process orders, confirm availability, handle payments, provide shipping updates, and prevent fraud.
Collected from: You (the customer).
Shared with: Shopify.
Examples: Name, shipping/billing address, phone number, email, UPI address, payment details.

3.Customer Support Data

Purpose: To assist with any inquiries or order-related issues.
Collected from: You, via contact forms or direct communication.

📤 Sharing Personal Information

We only share your data to fulfill services or comply with legal obligations:

Courier Partners: To enable delivery (name, address, phone, and email).
Legal Requests: We may disclose your data to comply with applicable laws or protect our rights.